Personal website

Center for Digital Strategies

M. Eric Johnson

Benjamin A. Kimball Professor of the Science of Administration; Director, Glassmeyer/McNamee Center for Digital Strategies

E-Mail: m.eric.johnson@tuck.dartmouth.edu Phone:

BS, BS, Pennsylvania State University, 1986; MS, Pennsylvania State University, 1987; PhD, Stanford University, 1991

Areas of expertise

Supply chain management and information technology

Current research topics

Impact of information technology on supply chain integration, information security and trust, logistics for products with short life cycles

Selected Publications

With J. Jackman, "Interval Coverage in Multiclass Queues Using Batch Mean Estimates," Management Science, 42(12), 1996; with R.D. Meller, "Performance Analysis of Split-Case Sorting Systems," Manufacturing and Service Operations Management, 4(4), 2002; with L.R. Kopczak, "The Supply Chain Management Effect: How Supply Chain Management Is Changing Managers’ Thinking," MIT Sloan Management Review, 44(3), Spring 2003; "A Broader Context for Information Security," Financial Times, September 16, 2005; "Put People Before Process," CIO, April 1, 2007; "Information Risk of Inadvertent Disclosure: An Analysis of File-Sharing Risk in the Financial Supply Chain," Journal of Management Information Systems, 25(2), 2008; with J.M. Hall, "Striking the Right Balance Between Art and Science in Managing Processes," Harvard Business Review, March 2009; with E. Goetz and S. L. Pfleeger, "Security Through Information Risk Management," IEEE Security and Privacy, 7(3), 2009

Working Papers

"Information Governance: Flexibility and Control through Escalation and Incentives”; “Information Security and Privacy in Healthcare"; "The Impact of Information Security Ratings on Vendor Competition"

Awards

Dean’s Award for Teaching Excellence, Owen Graduate School of Management, Vanderbilt University, 1995, 1997; winner, CIBER/POMS international case competition, 2000; Accenture Award for outstanding research paper in logistics, 2001. Research funding: Departments of Homeland Security and Justice, 2005– present; U.S. Bureau of Justice, 2005–07; National Institute of Standards and Technology, 2006–09; Outstanding Service Award, POMS College of Supply Chain Management, 2009

Professional Activities

Academic positions: Assistant Professor of Management, 1991–96, Associate Professor of Management, 1996–99, Owen Graduate School of Management, Vanderbilt University; Tuck School of Business, 1999–present; Director, Glassmeyer/McNamee Center for Digital Strategies, Tuck School, 2002–present

Board memberships: Board of Directors, Product & Operations Management Society, 2008–present

Editorial positions: Department Editor, Production and Operations Management; Editorial Board, Electronic Markets: The International Journal on Networked Business, Interfaces, International Journal of Logistics Management