Course Syllabus:
Retail Pricing Strategies and Tactics

Faculty

Professor Praveen K. Kopalle

Objectives



In this course, we will study both the strategic and tactical aspects of pricing decisions for products and services. The course is quite quantitative in nature and takes into consideration the role of consumer behavior, economics, statistics, and management science in determining pricing policies. Typically, students should expect to spend about 6 hours each week outside the class on homeworks, cases, and the project for this course. In this course, students will estimate different classes of demand function models, conduct optimization, and use dynamic programming techniques to arrive at optimal pricing strategies. This course is applicable to anyone who will be directly or indirectly involved in pricing decisions and will be particularly valuable to those who intend to work in general management, marketing, and consulting.

We will link pricing theory to the practice of pricing by inviting guest speakers who are pricing experts in their respective industries. Thus, this course examines how pricing policies should be set and compares them with what happens in the real world. The course deals with various levels of competition and product differentiation and focuses on pricing structure through time, across product lines, and over customer segments.

Requirements



Course Requirements


    There are six homeworks during the course. These are individual assignments and are practice problems that will help you prepare for class and demonstrate your understanding of the tools that you learn in the class. On the day the homework assignment is due, students should hand them in at the beginning of class. The homework assignments and due dates are:
    Due Date
    Homework 1: Marlboro case questions Wednesday, April 9
    Homework 2: Experience and reference effects Wednesday, April 16
    Homework 3: Cereal promotion Wednesday, April 23
    Homework 4: Backward induction and seasonality       Thursday, May 1
    Homework 5: Hanover Inn questions 1 & 4 Wednesday, May 14
    Homework 6: Price discrimination Thursday, May 15


    There are five cases taught over the course of the term. The syllabus includes case questions that you should be prepared to discuss. For the “Philip Morris: Marlboro Friday” and “Hanover Inn” cases, there are homework assignments associated with the case that must be handed in.

    The extent of your participation and the level of analysis that you bring to class will inform your class participation grade.


    Price Optimization Project. A significant part of your work for this class will be a price optimization project that you will complete in groups of three. Each three member team will complete a price optimization project during the course. This project will entail using real world data and conducting the types of analyses that you will learn in class and are used in the business world. You will be given data on various brands in one or more product categories in several stores in a metropolitan area. Your challenge is to choose a specific objective and develop a price optimization plan that achieves your objective. There are two deliverables in this project. They are:


      Midterm project (price elasticity estimation) report due on Wednesday, April 30.


      Final project (price elasticity and optimization) report due on Tuesday, May 27.

      Please refer to the detailed project assignment included in the course packet.

      Materials

      Required Text:

      Nagle, Thomas T. & Hogan, John E. (2006), The Strategy and Tactics of Pricing: A Guide to Growing More Profitably, Fourth Edition, Prentice-Hall, Upper Saddle River, NJ.

      In addition to the text, the course packet includes a number of articles, cases, teaching notes, and homework assignments that will be used throughout the course.

      Supplementary Texts:

      Monroe, Kent B. (2003), Pricing: Making Profitable Decisions, Third Edition, McGraw Hill, Boston: MA.

      Dolan, Robert J. and Hermann Simon (1996), Power Pricing: How Managing Price Transforms the Bottom Line, Free Press, New York: NY.

      Wilson, Robert (1993), Nonlinear Pricing, Oxford University Press, New York: NY.

      Engelson, Morris (1995), Pricing Strategy: An Interdisciplinary Approach, Joint Management Strategy, Portland, OR.

      Simon, Hermann (1989), Price Management, Elsevier Science Publishers, Amsterdam: Netherlands.

      Tuck Honor Code

      You should work through the cases and homeworks individually in order to build your understanding and confidence in handling the material. Also, please note that it is a violation of the honor code to use any course materials such as homework assignments, exams, etc. from previous years, unless I provide them to you myself.

      Attendance and on-time arrival at all class sessions is expected and you are responsible for knowing what transpired in every class. Except in an unforeseen emergency, please inform the instructor beforehand if you need to miss a class. There will be a grade penalty above and beyond the impact on class participation for more than one absence.

      Grading

      Your final grade will be determined as follows:

      Homework 30%

      Midterm Project Report 30%

      Final Project Report 30%

      Class Participation 10%

      Schedule

      Session 1 (Wed. Mar. 26):
      Introduction & a Basic Approach to Pricing New Products

      Topic 1: Course Introduction
      Topic 2: Project Introduction

      Case: Adios Junk Mail, Darden Business Publishing, #UVA-M-0553

      Class Prep 1: Text, Ch. 1: Tactical Pricing, pages 1-13
      Class Prep 2: Case questions and Adios Junk Mail: Assignment and Case Preparation Note, Tuck School of Business

      Case Questions:



      Use the data in the case (available as an Excel spreadsheet file in the course folder) to estimate the percentage of customers who will purchase the junk mail reduction service at various price points (e.g., from $5 up $100).
      Based on your above analysis and any other relevant factors, recommend the price that Adios Junk Mail should charge.
      How else might Collins determine the price sensitivity of target customers?

      Session 2 (Thurs. Mar. 27):
      Basic Pricing Theory

      Topic 1: Cost-Plus Pricing
      Topic 2: Classical Approach and Relevant Costs
      Topic 3: Iso-Profit Analysis

      Class Prep 1: Text, Ch. 8: Costs, pages 149-167
      Class Prep 2: Text, Ch. 9: Financial Analysis, 175-212



      Session 3 (Wed. Apr. 2):
      Estimation – Basic Demand Models

      Topic 1: SPSS Review
      Topic 2: Log-Log Estimation

      Class Prep 1: SPSS Handout
      Class Prep 2: Using Regression to Model Non-Linear Relationships Handout
      Class Prep 3: Project Assignment Guide
      Class Prep 4: Note on Benchmarking an Estimated Demand Function



      Session 4 (Thurs. Apr. 3):
      Pricing Theory and Estimation



      Topic 1: New Products: Economic Value to Customers
      Topic 2: Price Elasticity and Estimation

      Class Prep 1: Text, Ch. 3: Value Creation, pages 27-52
      Class Prep 2: Teaching Note on Elasticity and Regression Analysis



      Session 5 (Wed. Apr. 9):
      Application—Price Elasticity

      Topic 1: Case - Philip Morris: Marlboro Friday (A), HBS Case # 9-596-001
      Topic 2: Introduction to Price Optimization

      Class Prep 1: Marlboro Case Preparation Guide

      Homework 1: Case Q1, Q2

      Case Questions (Q1, Q2 to be handed in):



      What percent change in volume is required to maintain its level of profit if Philip Morris cut the price of Marlboro cigarettes by 20%? To make matters simple, assume (i) no change in trade margin percent and (ii) percent variable costs are as indicated in Revised Table A. What price elasticity is required to achieve such a change in volume?


      Using the data contained in Exhibit 3 of the case, estimate the price elasticity of demand for cigarettes using the constant elasticity, log-log model. Also, please use real retail prices, i.e., adjusted for inflation using 1982 as the base year, in determining elasticity. In your course pack is a list of more detailed questions—see Marlboro case preparation guide.

      Session 6 (Thurs. Apr. 10):
      Pricing Theory—Impact of Competition



      Topic 2: Estimating Competitive Effects
      Topic 3: Nash Equilibrium Prices

      Class Prep 1: Text, Ch. 10: Competition, pages 213-238
      Class Prep 2: Farris, Paul and Quelch, John, “In Defense of Price Promotion,” Sloan Management Review, Fall 1987, 29 (1), 63-69
      Class Prep 3: Rao, Akshay, Bergen, Mark and Davis, Scott, “How to Fight Price Wars,” Harvard Business Review, March-April 2000, 107-116



      Session 7 (Wed. Apr. 16):
      Pricing Theory—Channel Interaction



      Topic: Manufacturer/Retailer Interaction and Pricing Implications

      Class Prep: None! Work on your project!



      Homework 2: Experience effects; Reference price effects



      Session 8 (Thurs. April 17):
      Estimation—The Logit Model, Reference Effects



      Topic 1: Logit model for demand optimization
      Topic 2: Price Psychology
      Topic 3: Estimating Reference Price Effects
      Topic 4: Project Q&A

      Class Prep 1: Anderson, Eric and Simester, Duncan, “Mind Your Pricing Cues,” Harvard Business Review, September 2003
      Class Prep 2: Text, Ch. 7: Price Level, pages 124-145



      Session 9 (Wed. Apr. 23):
      Pricing Theory—Dynamic Pricing



      Topic 1: Dynamic Programming
      Topic 2: Backward Induction

      Class Prep: Note on “Solving Dynamic Reference Pricing Problem Using Principle of Backward Induction,” Tuck School of Business

      Homework 3: Cereal Promotions



      Session 10 (Thurs. Apr. 24):
      Pricing Theory—Competition and Dynamic Pricing



      Topic 1: Value Pricing
      Topic 2: Predicting Competitive Response

      Class Prep 1: Value Pricing at Procter and Gamble (A), Stanford University Case distributed by HBS publishing, Product # M-284A
      Value Pricing at Procter and Gamble (B), Stanford University Case distributed by HBS publishing, Product # M-284B
      Class Prep 2: Ailawadi, Kusum, Kopalle, Praveen and Neslin, Scott (2005), “Predicting Competitive Response to a Major Policy Change: Combining Game Theoretic and Empirical Analyses,” Marketing Science, 24 (1), 12-24

      Session 11 (Wed. April 30):
      Pricing Theory—New Products



      Topic 1: Conjoint Analysis for Pricing New Products

      Class Prep 1: Text, Ch. 5: Price and Value Communication, pages 81-101
      Class Prep 2: Leszinski, Ralf and Marn, Michael, “Setting Value, Not Price,” Mckinsey Quarterly, 1997, No. 1, 98-115

      Mid-Term Project Report Due

      Session 12 (Thurs. May 1):
      Application—Elasticity Estimation & Price Optimization

      Guest Speaker: Ken Ouimet, Ph.D., Board Member, Revionics; Founder, KhiMetrics; Chief Scientific Officer, SAP International (’04-’08)

      Topic: Price Optimization in Practice

      Class Prep 1: Text, Ch. 13: Price and Value Measurement, pages 281-316
      Class Prep 2: Farris, Paul and Quelch, John, “In Defense of Price Promotion,” Sloan Management Review, Fall 1987, 29 (1), 63-69

      Homework 4: Backward Induction and Seasonality



      Session 13 (Wed. May 7):
      Application—Price Optimization in Practice



      Guest Speaker: John Crowther, T’95, V.P., Product Management, DemandTec
      Topic: Price Optimization at DemandTec



      Class Prep 1: Text, Ch. 10: Competition, pages 213-238
      Class Prep 2: Rao, Akshay, Bergen, Mark and Davis, Scott, “How to Fight Price Wars,” Harvard Business Review, March-April 2000, 107-116



      Session 14 (Thurs. May 8):
      Pricing Theory—Price Discrimination

      Topic 1: Price Customization
      Topic 2: Price Bundling
      Topic 3: Yield Management

      Class Prep 1: Text, Ch. 4: Price Structure, pages 54-79
      Class Prep 2: Text, Ch. 14: pages 330-335
      Class Prep 3: Eppen, Gary, Hanson, Ward and Martin, Kipp (1999) “Bundling - New Products, New Markets, Low Risk,” Sloan Management Review, Summer, 32 (4) 7-14”
      Class Prep 4: Netessine, Serguei and Shumsky, Robert (2002), “Introduction to the Theory and Practice of Yield Management,” INFORMS Transactions on Education, 3 (1) 34-44



      Session 15 (Wed. May 14):
      Application—Pricing Services



      Class Prep:Case: Hanover Inn, Tuck School of Business at Dartmouth

      Homework 5: Hanover Inn Question 1 (first part) and Question 4

      Case Questions:


      What is your estimate of the marginal cost of a night’s room at the Hanover Inn? Should the Inn be willing to offer rooms at this rate? If so, when and to whom? If not, why not?
      Assuming the 1992 survey data still holds, what is your estimate of the Inn’s market share of prospective students during a year?
      What is your opinion of the FY1992 ADRs for each market segment? Are they too low or too high? Why?
      Estimate the price elasticities for each market segment for July 1991. What do the elasticities imply about the rate that should be set for each segment?
      Should the Inn continue with its current practice of leaving price quotes to the discretion of hotel telephone operators, or should it consider a formalized rate structure for different types of guests?
      On Thursday, October 14, 2007, the Inn has only eight standard rooms still available for the following Thursday, October 21, 2007. Should it accept any reservations at $190? At $200? At $210? Why? Suggest some changes to the way in which the Inn prices its rooms and takes reservations.

      Guest: Carl Pratt, General Manager, Hanover Inn



      Session 16 (Thurs. May 15):
      Application—Markdown Pricing and Promotions



      Guest Speaker: Rama Ramakrishnan, Ph.D., Chief Scientific Officer, Oracle Corporation

      Topic: Markdown Price Optimization

      Class Prep: Friend, Scott and Walker, Patricia (2001), “Welcome to the New World of Merchandising,” Harvard Business Review, November, 133-141

      Homework 6: Price Discrimination



      Session 17 (Wed. May 21):
      Application—Pricing Practice at Consumer Packaged Goods



      Guest: Jim Figura, Senior V. P. Colgate-Palmolive

      Topic: Pricing at Colgate


      Class Prep: “Emerging Trends in Retail Pricing Practice”




      Session 18 (Thurs. May 22):
      Putting It All Together

      Topic: Course Wrap-up

      Class Prep 1: Davenport, Thomas (2006) “Competing on Analytics,” Harvard Business Review, January
      Class Prep 2: Fleischmann, Hall, & Pyke (2004), “Smart Pricing,” Sloan Management Review, 45 (2) 9-13
      Class Prep 3: Pyke, David and Johnson, Eric (2004), “Real Time Profit Optimization,” ASCET 6 (June), 98-102

      Project: Final Project Report Due Tuesday, May 27



      Final Project - Tues. May 27th

      Final price optimization project report due on Tuesday, May 27

      Please remember to delete the confidential orange juice data file from your respective computers.